About Me
Senior AI Ops Engineer at SolarWinds and an Automation Evangelist.
Background
I'm a Senior AI Ops Engineer at SolarWinds, focused on developer enablement, scalable automation, and responsible AI adoption. Coming from a software, DevOps, and security background, I like building systems that make engineering teams faster, safer, and less dependent on manual process.
When I'm not working, you'll usually find me exploring new tech, running my own home servers, or building small projects just to see what I can learn from them.
If you're interested in chatting, collaborating, or just saying hello, you can get in touch via my contact page.
Experience
Senior AI Operations Engineer
Current SolarWinds July 2026 - Present
- Scaled enterprise AI (Glean) access 3x, from 500 to 1,500 users, while building the platform capabilities, operational controls, and governance needed to support secure, low-friction adoption across the organization.
- Reduced average AI cost per user by 56%, from $305 to $135/month, without sacrificing productivity, through model-selection guidance, targeted user education, budget controls, and proactive usage management.
- Increased weekly active usage from 69% to 91% and monthly active usage from 82% to 98% through targeted training, license rotation, adoption campaigns, and data-driven optimization of user access.
- Built and owned centralized AI cost tracking and reporting, giving leadership visibility into spend trends and helping halt sustained month-over-month cost growth through earlier detection, forecasting, and intervention.
DevOps Engineer
SolarWinds Oct 2025 - July 2026
- Reduced IT/DevOps overhead and accelerated developer workflows by building an end-to-end self-service platform for access management, repository creation, GCP project provisioning, and other resource requests.
- Reduced manually routed Helpdesk tickets by ~70% with a custom-built triage agent that uses LLMs to understand and route incoming requests to the appropriate teams.
- Increased GitHub Copilot code acceptance from 14% to 31%, daily active users from ~130 to 500+, and license adoption from 62% to 95% through enablement, custom agents, and developer training.
- Drove 90%+ adoption of Claude Code across 300+ developers by rolling it out through AWS Bedrock and supporting developer enablement.
- Reduced annual code signing costs from ~$240K to ~$40K by migrating Authenticode signing to Azure Code Signing and GPG signing to an HSM-backed workflow.
Associate DevOps Engineer
SolarWinds Oct 2024 - Oct 2025
- Increased code scanning coverage by ~400% using GitHub CodeQL.
- Reduced GitHub Actions runner minute spend by ~45% by improving workflow efficiency.
- Achieved SLSA Level 2 compliance across multiple products by automating SBOM and provenance generation.
Security Engineer Intern
SolarWinds June 2024 - Oct 2024
Skills & Technologies
Automation
AI
Python
Linux
CI/CD
Bash
Networking
Docker
Code Signing
GCP
IAC
Java
Certifications
Education
BS in Computer Science
Texas State University
Aug 2020 - May 2024