About Me

Senior AI Ops Engineer at SolarWinds and an Automation Evangelist.

Resume

Background

I'm a Senior AI Ops Engineer at SolarWinds, focused on developer enablement, scalable automation, and responsible AI adoption. Coming from a software, DevOps, and security background, I like building systems that make engineering teams faster, safer, and less dependent on manual process.

When I'm not working, you'll usually find me exploring new tech, running my own home servers, or building small projects just to see what I can learn from them.

If you're interested in chatting, collaborating, or just saying hello, you can get in touch via my contact page.

Experience

Senior AI Operations Engineer

Current
SolarWinds July 2026 - Present
  • Own and scale internal AI platform capabilities, approved AI tools, and operational controls to support secure, low-friction AI adoption across the organization.
  • Design and maintain automations, integrations, scripts, and operational workflows using APIs, service accounts, and platform-native tooling to reduce manual effort and improve service reliability.
  • Partner cross-functionally with IT, Security, Legal, Business Applications, and Engineering to translate business needs into practical, policy-aligned AI solutions, documentation, and governance patterns.

DevOps Engineer

SolarWinds Oct 2025 - July 2026
  • Reduced IT/DevOps overhead and accelerated developer workflows by building an end-to-end self-service platform for access management, repository creation, GCP project provisioning, and other resource requests.
  • Reduced manually routed Helpdesk tickets by ~70% with a custom-built triage agent that uses LLMs to understand and route incoming requests to the appropriate teams.
  • Increased GitHub Copilot code acceptance from 14% to 31%, daily active users from ~130 to 500+, and license adoption from 62% to 95% through enablement, custom agents, and developer training.
  • Drove 90%+ adoption of Claude Code across 300+ developers by rolling it out through AWS Bedrock and supporting developer enablement.
  • Reduced annual code signing costs from ~$240K to ~$40K by migrating Authenticode signing to Azure Code Signing and GPG signing to an HSM-backed workflow.

Associate DevOps Engineer

SolarWinds Oct 2024 - Oct 2025
  • Increased code scanning coverage by ~400% using GitHub CodeQL.
  • Reduced GitHub Actions runner minute spend by ~45% by improving workflow efficiency.
  • Achieved SLSA Level 2 compliance across multiple products by automating signed SBOM and provenance generation in CI/CD pipelines.

Skills & Technologies

Automation

AI

Python

Linux

CI/CD

Bash

Networking

Docker

Code Signing

GCP

IAC

Java

Certifications

GitHub Actions (GH-200)

Aug 2025

GitHub Copilot (GH-300)

Aug 2025

Education

BS in Computer Science

Texas State University

Aug 2020 - May 2024